Managing Projects in the Face of Meddling Stakeholders@ ProjectWorld*BusinessAnalystWorld Toronto 2013

Designed under the Lessons-from-History series, this workshop will breathe new life into your project management learning. The workshop takes lessons from the historical project and enables you to recognize the parallels in your own organization and projects.

The workshop explores the complex process of gathering requirements, and then balancing these requirements (functional versus non functional) out where one could overshadow the other. It then brings to attention the difficulties in managing principal stakeholders and the sponsor through the requirements process, and how they can unwittingly compromise the project without realizing their actions. The workshop juxtaposes the Titanic case study and modern projects to show how compromises were made to this requirements process by naval architects. They were pursuing the sponsor's project mantra “to create the ultimate passenger (first class) experience.” This led to serious flaws in a supposedly "perfect ship," considered so safe that it did not even need a full complement of lifeboats. This interactive workshop probes in detail the Titanic case study through the modern lens of the PMBoK nine knowledge areas and to help re-enforce their usage in a project. Participants will be given a chance to use their skills to tackle some very difficult project management dilemmas. The workshop reviews the background as to how White Star initiated, planned and executed a project to outpace its competition with 3 super liners, using the latest in emerging technologies. It then analyzes each of the project stages and shows how these emerging technologies impacted the scope and how requirements were collected but not carefully managed. Ultimately, compromises were made by the designers and builders in pursuit of the project mantra “to create the ultimate passenger (first class) experience.” For example, a communications strategy that allowed the uncontrolled elevation of expectations with principal stakeholders, and a human resource strategy that acquired staff but failed to develop them into a team. This led to serious flaws, from a risk management perspective, in a supposedly "perfect ship" considered so safe that it did not even need a full complement of lifeboats. Even regular quality audits by external and independent inspectors failed to address these flaws. With the safety systems compromised the probability of a disaster increased substantially with the pomp and grandeur of a maiden voyage. The workshop explores the relationship with sister ship that seriously affected the project budget and put the project schedule under tremendous pressure. This was then further compounded with a shortening of the sea trials and how during these risks were blatantly ignored. The workshop also explores the implementation aspects of the project and explains how the ship was considered by practically all to be an unsinkable ship. This raised the complacency, during the early days of the ship's operations, and allowed major mistakes to be made which led to the disaster. All of these disastrous compromises and mistakes were fully avoidable. It resulted in a collision that put an end to the ship on its maiden voyage. Designed under the Lessons-from-History series, this workshop will breathe new life into your project management learning. The workshop takes lessons from the historical project and enables you to recognize the parallels in your own organization and projects. You will undertake a range of practical exercises throughout the day that allow you to get-into-the-shoes of key project members, understand their profiles and motivation, enabling you to understand the decisions they made. This allows for various what-if-scenarios and from this you can then relate lessons back and apply new learning to your own projects. This fully interactive one day workshop incorporates principles from leading Project Management methodologies such as PMBOK and PRINCE2, but also demonstrates that successful Project Management does not need sophisticated tools. Upon the successful completion of this workshop, you will be able to better utilize project management and identify warning signs that could take a project off track, and how to counter these. 

Learning Objectives

1. How important it is to bring a balance to requirements management process so as not inadvertently create problems. 

2. How the executive sponsor can unwittingly compromise the project. 

3. How project over confidence can completely invalidate some project stages. 

[More Info]

June 5th, 2013 8:30 AM   through   4:30 PM
Metro Toronto Convention Centre
Toronto, ON
Canada

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Get in touch with us

General Address

Project Management Association of Canada

1234 Kingston Road, Suite 125
Toronto, Ontario
Canada M1N 1P3

PMAC Certification Body

Project Management Association of Canada

Box 58043, Rosslynn RPO
Oshawa, Ontario
Canada L1J 8L6

Fax: (416) 986-5777

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